|
SleepEx Builds Long Term Relationships with Customers
Technical Support
SleepEx believes in providing the finest live technical support for our customers. Our users can rely on our technical support team to assist them promptly and efficiently. Our support team is also available after hours to accommodate the needs of your night time staff. It is our goal to provide you with the necessary technical resources to manage ZMR™ successfully within your sleep business.
Training for Users & IT Professionals
As a continued effort to assist you and your team with the transition of ZMR we offer the following extended services
to our customers:
Onsite visits- Our implementation team performs onsite visits for all new customers to train all staff members
and ensure that the ZMR product is implemented successfully.
Web/Phone Training- Our team is available to provide additional web and phone training to new and/or
existing users to help you manage growth or personnel changes within your organization.
Online Tools - ZMR browser provides link to our ZMR "Wiki", an on-line resource for users to get answers to their questions.
On-Going Partnership to Adapt to Your Needs
Customization- SleepEx friendly staff members are available to assist you with
customizing your ZMR product and workflow.
For SleepEx technical support issues,
active users may log into their website to access the Online User Guide, FAQ and to send private messages to the Technical Support Team.
You may also contact our technical support team directly via email at support@sleepex.com or via phone at (877) 299-2061.
|
